Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to Aura Tech Lifestyle.

The terms "we", "us" and "our" refer to Aura Tech Lifestyle. Aura Tech Lifestyle operates this store and website, including all related information, content, features, tools, products and services, in order to provide you with a curated shopping experience (the "Services").

Aura Tech Lifestyle is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced in them, describe your rights and responsibilities when you access or use our Services.

Please read these Terms of Service carefully.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy, which is available on our website.

If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.

Nothing in these Terms is intended to exclude, restrict or modify any rights or remedies that cannot lawfully be excluded under the Australian Consumer Law.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, territory or place of residence, or that you have obtained any consent required by law to use the Services.

To use the Services, including browsing our online store or purchasing products, you may be asked to provide information such as your email address, billing information, payment information and shipping details.

You represent that the information you provide is accurate, current and complete and that you have the right to provide that information.

You are responsible for maintaining the security of your account credentials and for activity carried out through your account.

You may not transfer, sell, assign or license your account to another person without our permission.

SECTION 2 - OUR PRODUCTS

We make reasonable efforts to provide accurate descriptions, photographs and representations of our products.

However, colours and product appearance may vary slightly depending on your screen, device settings, lighting conditions or display configuration.

Product descriptions, specifications, pricing and availability may be updated from time to time.

We reserve the right to discontinue products or limit quantities where reasonably necessary.

Nothing in this section excludes or limits any consumer guarantee, right or remedy available under the Australian Consumer Law.

SECTION 3 - ORDERS

When you place an order through our store, you are making an offer to purchase products from Aura Tech Lifestyle.

We reserve the right to accept or decline an order where reasonably necessary, including in circumstances involving suspected fraud, payment issues, stock availability, pricing errors or incorrect customer information.

Your order is accepted when we confirm acceptance of the order.

Payment must be successfully authorised or processed before an order can be fulfilled.

Please review your order carefully before submitting it. If you need to request a cancellation or change, contact us as soon as possible at support@aura-lifestyle.com.au.

We cannot guarantee that an order can be changed or cancelled once processing or fulfilment has begun.

Your purchases are also subject to our Return & Refund Policy, which is available on our website.

Products purchased from our store are intended for personal or household use unless otherwise agreed.

SECTION 4 - PRICES AND BILLING

All prices displayed on our store are in Australian Dollars (AUD) unless otherwise stated.

Prices, discounts and promotions may change without notice.

The price charged will be the price displayed at the time your order is submitted, subject to correction of genuine errors.

Shipping charges and any other applicable charges will be displayed during checkout before payment is completed.

You agree to provide accurate and current billing, payment and account information.

You represent that you are authorised to use the payment method submitted with your order.

SECTION 5 - SHIPPING AND DELIVERY

Delivery timeframes shown on our website are estimates only and may vary because of carrier delays, weather events, public holidays, high-volume periods or other circumstances outside our reasonable control.

Shipping costs and available delivery methods are displayed during checkout.

If your order is lost, damaged or significantly delayed during delivery, please contact us at support@aura-lifestyle.com.au and we will assist you in resolving the issue.

Nothing in this section excludes or limits any rights you may have under the Australian Consumer Law.

Please also refer to our Shipping Policy for additional information.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including our trademarks, branding, logos, text, photographs, graphics, videos, audio, website design and other original content, are owned by Aura Tech Lifestyle or used under licence and are protected by applicable intellectual property laws.

You may use our website and Services for personal, non-commercial purposes only.

Unless permitted by law or authorised by us in writing, you must not reproduce, distribute, modify, republish, sell, commercially exploit or create derivative works from our website content.

Nothing in these Terms grants you ownership of or a licence to any intellectual property belonging to Aura Tech Lifestyle, Shopify or any third party, except where expressly stated.

Aura Tech Lifestyle names, logos, designs, product names and slogans may be trademarks or other protected intellectual property and must not be used without our prior written permission.

SECTION 7 - OPTIONAL TOOLS

You may be provided with access to tools or services supplied by third parties.

We do not necessarily control or monitor those third-party tools.

Any use of third-party tools is subject to the terms and policies of the relevant third-party provider.

To the extent permitted by law, we are not responsible for loss or damage caused solely by third-party tools or services outside our reasonable control.

We may introduce additional tools or features in the future, and these may also form part of the Services.

SECTION 8 - THIRD-PARTY LINKS

Our Services may contain links to websites, services or content operated by third parties.

We are not responsible for the accuracy, availability or practices of third-party websites that we do not control.

If you leave our Services and access a third-party website, you should review that third party's terms, privacy policy and other relevant policies.

Questions or disputes relating to third-party products or services should generally be directed to the relevant third-party provider.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Aura Tech Lifestyle is powered by Shopify, which enables us to provide the Services to you.

However, any sales and purchases you make in our Store are made directly with Aura Tech Lifestyle.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Aura Tech Lifestyle, including any injury, damage, or loss resulting from purchased products and services.

You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Aura Tech Lifestyle, to the extent permitted by applicable law.

SECTION 10 - PRIVACY POLICY

Personal information collected through our Services is handled in accordance with our Privacy Policy, available on our website.

Because our Services are hosted by Shopify, Shopify may collect and process certain personal information relating to your use of the Services in order to provide its platform and related services.

Information may also be provided to service providers involved in payments, order fulfilment, analytics, communications, fraud prevention or other functions necessary to operate the store.

Please review our Privacy Policy for further information about how personal information is collected, used and disclosed.

SECTION 11 - FEEDBACK

If you submit reviews, feedback, suggestions, ideas or other content to us, you give us permission to use that content for reasonable business purposes, including operating, improving and promoting our Services.

You represent that you have the necessary rights to submit such content.

You must not submit content that is unlawful, misleading, defamatory, abusive, obscene, infringing, malicious or otherwise inappropriate.

Where you have received an incentive, payment or other benefit for providing a review or endorsement, you must disclose that relationship where required by law.

We may remove content that breaches these Terms or applicable law.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

From time to time, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, availability, shipping charges or delivery estimates.

We reserve the right to correct genuine errors and update information where reasonably necessary.

If an error affects an order you have already placed, we will contact you where appropriate and provide options consistent with applicable law.

SECTION 13 - PROHIBITED USES

You may use the Services only for lawful purposes.

You must not use the Services to:

  • violate applicable laws or regulations;

  • infringe the intellectual property rights or other rights of another person;

  • harass, abuse, threaten or defame another person;

  • submit false, fraudulent or misleading information;

  • distribute malware, viruses or malicious code;

  • interfere with or attempt to bypass website security;

  • collect personal information about others unlawfully;

  • engage in spam, phishing, scraping or other abusive automated activity; or

  • use the Services in a way that materially interferes with other users or the operation of the store.

We may suspend or restrict access to the Services where we reasonably believe these Terms have been materially breached.

SECTION 14 - AGENTS

This section applies where automated or semi-automated software, including AI agents, accesses or interacts with our Services.

Automated agents must not conceal their automated nature, bypass technical restrictions, circumvent security measures or falsely represent themselves as human users.

We may use technical measures to limit or control automated access to our Services.

SECTION 15 - TERMINATION

We may suspend or terminate access to the Services where reasonably necessary, including where these Terms are materially breached, fraud is suspected, unlawful conduct occurs or the security or integrity of the Services is at risk.

Any provisions that by their nature are intended to survive termination will continue to apply.

SECTION 16 - DISCLAIMER OF WARRANTIES

Information provided through our Services is intended for general informational and commercial purposes.

We make reasonable efforts to ensure that information on our website is accurate and current, but we do not guarantee that the Services will always be uninterrupted, error-free or continuously available.

To the maximum extent permitted by law, any warranties or conditions that may lawfully be excluded are excluded.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law.

SECTION 17 - LIMITATION OF LIABILITY

To the maximum extent permitted by law, Aura Tech Lifestyle is not liable for indirect, incidental, special or consequential loss arising solely from circumstances outside our reasonable control.

However, nothing in these Terms excludes, restricts or limits liability where doing so would be unlawful.

In particular, these Terms do not exclude or limit any rights, guarantees or remedies available under the Australian Consumer Law.

SECTION 18 - INDEMNIFICATION

To the extent permitted by law, you agree to indemnify Aura Tech Lifestyle against reasonable losses, liabilities, costs or claims arising directly from your unlawful use of the Services, your material breach of these Terms or your infringement of another person's rights.

This section does not require you to indemnify us for loss caused by our own unlawful conduct, negligence or breach of applicable law.

SECTION 19 - SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be interpreted or severed to the minimum extent necessary.

The remaining provisions will continue in effect.

SECTION 20 - WAIVER AND ENTIRE AGREEMENT

A failure by either party to immediately exercise a right under these Terms does not necessarily constitute a waiver of that right.

These Terms, together with the policies referenced on our website, form the agreement governing your use of our Services.

Nothing in this section excludes rights that cannot lawfully be excluded.

SECTION 21 - ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms without our prior written consent where such consent is reasonably required.

We may assign or transfer our rights or obligations as part of a legitimate business transfer, restructuring or sale, subject to applicable law.

SECTION 22 - GOVERNING LAW

These Terms are governed by the laws of Victoria, Australia and the applicable laws of the Commonwealth of Australia.

Subject to any rights you may have under applicable consumer law, the parties submit to the jurisdiction of the courts of Victoria, Australia.

SECTION 23 - HEADINGS

Headings are included for convenience only and do not affect the interpretation of these Terms.

SECTION 24 - CHANGES TO THESE TERMS

We may update these Terms from time to time.

The current version will be published on this page.

Where required by applicable law, we will provide notice of material changes.

Changes apply from the date stated in the updated Terms or notice.

SECTION 25 - CONTACT INFORMATION

Questions about these Terms of Service can be sent to:

Aura Tech Lifestyle
Email: support@aura-lifestyle.com.au
Location: Melbourne, Victoria, Australia
Phone: 0410 112 999
ABN: 94465229034

Nothing in these Terms excludes, restricts or modifies any rights or remedies available to consumers under the Australian Consumer Law.